You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:
- Report any possible non-compliance by this website
- Transmitting other difficulties of access to content
- Formulate any other query or suggestion for improvement regarding the accessibility of the website
Through any of the means available in the section of the Office of Citizenship Care. You can submit:
- A Complaint regarding compliance with the requirements of RD 1112/2018 or
- A Request for Accessible Information regarding:
- content that is excluded from the scope of RD 1112/2018 as established by Article 3(4)
- Content that is exempt from compliance with accessibility requirements by imposing a disproportionate burden.
In the Request for Accessible Information, the facts, reasons and request that make it possible to establish that this is a reasonable and legitimate request must be clearly specified. Across the e-Office Generic Complaint and Suggestion Procedure of the Ministry of Agriculture, Fisheries and Food, as well as the other options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations. The communications will be dealt with by the General Subdirectorate of Information and Communication Technologies of the Ministry of Agriculture, Fisheries and Food.