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Accessibility

The Food Information and Control Agency is committed to making its website accessible in accordance with the European Food Safety Act. Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the website: Food Information and Control Agency.

Situation of compliance

This website is partially in accordance with RD 1112/2018, of September 7, due to the lack of conformity of the aspects indicated below:

Non-accessible content

The content listed below is not accessible because of the following:

Failure to comply with RD 1112/2018, of 7 September

  • There are pages with the same title [Requirement number 9.2.4.2 Page title of UNE-EN 301549:2022]
  • There are tables that are not well labeled [Requirement number 1.3.1 information and relations of UNE-EN 301549:2022]
  • On some pages when passing over some elements the focus is not visible [Requirement number 2.4.7 Visible focus of UNE-EN 301549:2022]
  • Keyboard shortcuts do not work properly [Requirement 2.1.4 Keyboard shortcuts of UNE-EN 3015549:2022]
  • Existen documentos descargables en PDF con imágenes mal etiquetadas [Requisito número 1.1.1 Contenido no textual de UNE-EN 301549:2022]
  • There are downloadable documents in PDF that do not have a correct markup language [Requirement number 4.1.1 Processing of UNE-EN 301549:2022]
  • In the document downloadable in PDF there are badly labelled links, [Requirement number 1.3.1 information and relations of UNE-EN 301549:2022], [Requirement number 2.4.4 Purpose of the links of UNE-EN 301549:2022], Requirement number 3.1.3 Upon receiving the focus of UNE-EN 301549:2022] and [Requirement number 4.1.2 Name, function of UNE-EN 301549:2022]
  • Texts that do not meet the minimum level of contrast can be found in PDF downloadable documents [Requirement number 1.4.3 Minimum contrast of UNE-EN 301549:2022]
  • In PDF downloadable documents there may be a focus order that is not correct [Requirement number 2.4.3 UNE-EN 301549:2022 focus order]

Disproportionate burden

It does not apply.

The content does not fall within the scope of the applicable legislation

There may be office files in PDF or other formats that do not fully meet all accessibility requirements. Although it has been ensured that most of them do comply with it.

Preparation of this accessibility statement

The present statement was prepared on September 21, 2026.

The method used to prepare the declaration has been a self-evaluation through external resources.

This self-evaluation has been carried out in Spanish.

Last revision of the statement: September 21, 2026.

Observations and contact details

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

  • Report any possible non-compliance by this website
  • Transmitting other difficulties of access to content
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website

Through any of the means available in the section of the Office of Citizenship Care. You can submit:

  • A Complaint regarding compliance with the requirements of RD 1112/2018 or
  • A Request for Accessible Information regarding:
    • content that is excluded from the scope of RD 1112/2018 as established by Article 3(4)
    • Content that is exempt from compliance with accessibility requirements by imposing a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request that make it possible to establish that this is a reasonable and legitimate request must be clearly specified. Across the e-Office Generic Complaint and Suggestion Procedure of the Ministry of Agriculture, Fisheries and Food, as well as the other options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations. The communications will be dealt with by the General Subdirectorate of Information and Communication Technologies of the Ministry of Agriculture, Fisheries and Food.

Procedure of application

The claim procedure is set out in article 13 of RD 1112/2018. If once a request for accessible information or complaint has been made, it has been rejected, does not agree with the decision taken, or the response does not comply with the requirements of article 12.5 of RD 1112/2018, the interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty working days has elapsed without having obtained a response. The claim can be filed through the e-Office Generic Complaint and Suggestion Procedure of the Ministry of Agriculture, Fisheries and Food, as well as in the other options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.